Return & Cancellation Policy

Return & Refund Policy of https://osmanonlines.com/

If you are not happy with your purchase, we will accept a return of a unused product within 14 days. Once we receive the returned item OsmanOnlines.Com will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).

Please allow 1-2 weeks for your return to be processed.

Discounted items are not eligible for a return.

OsmanOnlines.Com will not issue refunds for products purchased through other entities, such as distributors or retail partners.

Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.

We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.

We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.

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Assalamualaikum / Hello.

Are you enjoying the shows?

Well, thank you, once we used to also, however with so many thieves around we don't enjoy like we used to.

First of all please do not read our message as a complaint. We don’t like to complain but want to share our financial position of difficulty. And also about the future of OsmanOnlines.

We started our journey with season 2 of Payitaht, 2018. Since the start of the journey, we have been making huge efforts. In the 6 years since starting, our team has made countless translations including, short videos, and information… it takes a huge effort.

We only care about how we touch people’s hearts.

Today we are struggling financially. We thank you with humble gratitude for all your donations. It’s the only way we can continue but let me share our situation. Our translation cost monthly is $585. After the Salahuddin series starts it will increase to $731. We have to pay our annual hosting cost which will be $1334 and due in the Last week of November.

Now we have 2 options. Firstly: Share our work only with premium users and people who donate.

Secondly: Find sponsors who will help us financially and we can share our work with everyone.

The first option we can continue somehow. Translations will be slow but in the end, we can complete with Allah’s help.

The second option we need to find people who will support us financially and with this we can continue to share our work.

As you see we have added Efforts to the website. If you want to Donate to us you can CLICK HERE. EyvAllah!